For years social networks have been trying to digitally duplicate the complex analog properties of relationships. MySpace had a “Top 8″ to signal your closest friends. It was fun, but it was signaling only. Facebook finally allowed grouping to mimic your analog life’s partitions, but it was cumbersome to use. Meanwhile, Twitter stumbled on an important aspect that Facebook had ignored: asymmetric relationships (Facebook has since created a “subscription” feature). But tweets are still either all private or all public.
Facebook and Twitter each had unique pros and cons, and it seemed like Google tried really hard to create the ultimate social network by beefing up the pros while toning down the cons. Google Plus allowed asymmetric relationships, and it used Circles to make the partitioning as easy to set up as possible. The main drawback is that even the most beautiful UI can’t remove the drudgery of manual partitioning. In the analog world, “Acquaintances” and “Friends” are continually shifting along a continuum, but Google Plus needs me to pick an arbitrary cut-off point and continually update when people switch sides. I have plenty of Facebook friends that I hardly see at all these days – and that’s just a binary connection. Surely the more I refine my Circles into “Friends” and “Co-workers” (HN Circle? Technology? Politics?), the more entropy they will suffer.
But let’s assume that precisely maintaining your Circles isn’t a problem for you, or that Google finds an algorithmic way to prompt you to keep them updated. There’s still a glaring inconsistency with how Google is trying to combine the privateness of Facebook with the publicness of Twitter. Like Twitter, you can publicly post things on Google Plus and be followed by people you don’t know. But if you try to start partitioning your posts for privacy like Facebook, you run into problems. Putting people in Circles only works for people you know. And the whole point of asymmetric relationships is that you can connect with people you don’t know because they are interested in what you have to say.
I have things to say about lots of topics. Some people might only be interested in some of them, but I have no idea what circles to put them in. Since my Google Plus connections are pretty much all tech-related, I’ve taken to only posting about technology there. But what if Google Plus takes off in the mainstream and my family and non-tech friends start joining? I don’t want to spam them with posts about coding and SEO and start-ups, but if I tag all those posts as “Technology” posts so they never see them, then no one else browsing my profile will ever see them either. That’s not the best of both worlds; I either have to keep everything public so people can discover me (no better than Twitter), or I have to partition things, which means my posts aren’t public and people can’t discover me (no better than Facebook).
Circles are great if you want to volunteer sensitive information about yourself to an online database and then try to hide that information from certain people. But Circles are terrible if you want to publicly share things with people you don’t know. I don’t want to decide what I want every one of my connections to see from me. I want every one of my connections to decide what they want to see. And that’s why I wish Google Circles were reversed.
I want to make almost all of my posts Public, giving linkjuice votes to the things I share and filling my profile for people who don’t follow me yet. But I want to give these posts categories. Then potential followers could look at my page and see my posts about Music, Technology, Politics, or Religion. They could add me and decide which posts of mine they wanted to see. If they ever got tired of a certain category, they could freely change it. I wouldn’t have to spend any time worrying about who was interested in what I was posting, because then the people with that information would actually have the ability to act on it.
I could post more about politics, or technology, or any other interest of mine, than I do on Facebook because friends that don’t want to see it could turn those categories off, while the acquaintances who leave those categories on could benefit even though I had no idea they would have wanted to be in those Circles. And I could post more about all these topics than I do on Twitter because people I don’t know could just follow me for whatever topics they did want. We would all be free to indulge in our hobbies and niches without bothering our families and close friends. We would have a sensible way to combine the privateness of Facebook with the publicness of Twitter.
Of course, there is still a need for private posting. When I have my first child, I will want to only share those pictures with specific people I have chosen to be connected to. The fundamental issue is that analog relationships have two ends. First I decide whether I want to share this with everyone or a select few – but then those on the receiving end decide whether or not they want to receive it. Google Circles is the best attempt yet at taking care of the first aspect, but it is woefully inadequate on the second. I don’t know if it’s possible to handle both ends in the digital world without complicating things even further, but I hope Google – or the next social network – can figure out a way.
My name is Joshua Hedlund. I keep these posts separate from my main blog because they involve topics would be considered "boring" to most of my family, friends, and general readers. A lot of my work in technology involves learning from resources that exist already on the Internet, but sometimes I discover something on my own that I couldn't find on the Internet, and when that happens I like to add it to the Internet here in hopes that it will help someone else.
I _totally_ agree with you. I found from the very beginning that circles are implemented reversed, and am surprised not more people have made a fuss about it. I like circling google employees when I come across their profiles because of something G+ related they have to say, but then I find out they only rarely talk about work related stuff and the rest of the time they are just blabbering about stuff i couldn’t care less about. So I remove them from my circles, but that is not what I want either. Let’s hope this gets solved soon, it would make using G+ a _real_ pleasure to use
congrats, you’ve just described the tagging feature on google reader. Too bad, they killed that, to force plus down our throats.
“Don’t be evil” is dead.
Have you heard of Subjot(.com)? It’s pretty much dead, but I think it’s exactly what you’re talking about
I agree I hope Google adds a feature to show tags a poster uses and letting people select what tags they want to show up in their stream. They should also let me have several streams.
Yes, this problem became obvious very quickly with G+. As an alternative to post categories, tags or hashtags would go a long way to solving the problem.
Tag your content, and let your subscribers filter by tag. Tag your circles to give them context, and when someone in a circle makes a post with a matching tag, show the post, otherwise suppress it.
So for example, I tag my ‘Functional Programming’ circle with #Haskell #Ocaml #Scala #MapReduce #Lisp #Clojure #Python, and only posts with at least one of those tags are shown in my feed. Posts with #VacationPictures #DinnerPictures and whatnot are suppressed.
Do tagging the way StackOverflow does – when you start typing a tag for a post, show all the related ones, let you click to select pre-existing tags. That should keep the number of slightly-differently-spelled tags to a minimum.
This and similar schemes have been repeatedly suggested since G+ went live. They added hashtags, hashtag search, and hashtag autocomplete, but not the killer app – hashtag filter – yet.
Makes you wonder, do they use their own product in the same way their audience does? Are they not feeling this pain point too?
It’s a very interesting thought, because I’m only interested in certain topics that certain people I follow on various social networks post about. For some accounts I follow, I might only want to see posts that contain links. For others, I might only want to follow their programming related notes and ignore their notes about them taking the kids to ChuckECheese for a pizza party. That would be ideal, but its probably not practical to make controls that way because Google is trying to create a mass-market product and people are confused by UIs that appear to be complex, no matter how conceptually simple it is for technically minded people to understand how that type of circle might work. I think Google is trying to emulate Facebook’s success with social networking though and they’re not likely to stray too far from that successful formula that has gotten masses of people as well businesses on board with them. Facebook has nearly a billion active users and has achieved so much hype amongst businesses that big brands are promoting their Facebook pages on their national TV ads, their are dozens of companies listed at BuyFacebookFansReviews that do nothing other than promote Facebook pages to businesses, and their IPO is going to approach a hundred billion, which is remarkable and what Google wants to duplicate so they can get their hands on this social data that currently Facebook is only really able to collect. That’s what Google is trying to duplicate to achieve the same sort of success. I don’t think that merely copying Facebook will work for Google now that Facebook is so well established in the popular culture, so they probably should look to add features like this and focus on creating a different sort of experience rather than largely trying to duplicate Facebook.
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basically, what it means is that the writer has be more selective what he writes about, and how he writes about it…so when he shares it wont be “spam” to some people as much…but yeha, im sure google will solve this very critical question/concept!
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